Privacy Policy

Last Updated: August 14, 2026

Chawla Machinery ("we", "us", "our") apni website chawlamachinery.com aur uske through di jaane wali services ki privacy aur data protection ko lekar committed hai. Yeh Privacy Policy batati hai ki hum aapki jaankari kaise collect, use, store aur protect karte hain jab aap hamari website visit karte hain, hume contact karte hain, ya humse koi machine/enquiry ke liye WhatsApp, call ya form ke through sampark karte hain.

1. Information We Collect

Jab aap hamari website use karte hain ya hume contact karte hain, hum nimnlikhit tarah ki jaankari collect kar sakte hain:

• Naam, phone number aur email address (jab aap enquiry form bharte hain ya WhatsApp/call karte hain)
• Business ya location details, jab machine order ya delivery ke liye zaroori ho
• Website usage data jaise browser type, device information aur pages visited (cookies ke through)
• Koi bhi additional information jo aap voluntarily hume provide karte hain

2. How We Use Your Information

Collect ki gayi jaankari ka upyog hum in purposes ke liye karte hain:

• Aapki enquiry ka response dene aur products/services ke baare mein details share karne ke liye
• Order processing, delivery aur after-sales support provide karne ke liye
• Website ko behtar banane aur user experience improve karne ke liye
• Aapko offers, updates ya important notifications bhejne ke liye (sirf agar aapne allow kiya ho)

3. Cookies

Hamari website functionality improve karne aur analytics ke liye cookies ka use kar sakti hai. Aap apne browser settings ke through cookies ko disable kar sakte hain, lekin isse website ke kuch features properly kaam nahi kar sakte.

4. Sharing of Information

Hum aapki personal jaankari kisi third party ko bech ya rent nahi karte. Aapki jaankari sirf inn cases mein share ki ja sakti hai:

• Delivery aur logistics partners ke saath, order fulfil karne ke liye
• Legal requirements ya government authorities ke request par, jaise applicable law ke tehat zaroori ho
• Aapki explicit permission ke saath

5. Data Security

Hum aapki jaankari ko unauthorized access, loss ya misuse se protect karne ke liye reasonable technical aur organizational measures apnate hain. Halaanki, internet ke through koi bhi data transmission 100% secure hone ki guarantee nahi de sakta.

6. WhatsApp aur Third-Party Links

Hamari website par diye gaye WhatsApp, Instagram aur Google Maps jaise third-party links unki apni privacy policies follow karte hain. Chawla Machinery in third-party platforms ki privacy practices ke liye responsible nahi hai.

7. Your Rights

Aapko apni personal information access, update ya delete karwane ka right hai. Isके liye aap neeche diye gaye contact details par hume reach kar sakte hain.

8. Changes to This Policy

Hum is Privacy Policy ko samay-samay par update kar sakte hain. Koi bhi changes is page par updated date ke saath post kar diye jayenge, isliye humari salah hai ki aap yeh page periodically check karte rahein.

9. Contact Us

Agar aapke is Privacy Policy se related koi bhi sawaal ho, toh aap humse in details par sampark kar sakte hain: