Terms & Conditions

Last Updated: August 14, 2026

Yeh Terms & Conditions ("Terms") Chawla Machinery ("we", "us", "our") ki website chawlamachinery.com aur hamari products/services ke use ko govern karte hain. Website visit karke, enquiry karke ya humse koi machine order karke, aap in Terms ko accept karte hain. Agar aap in Terms se agree nahi karte, toh kripya website ka use na karein.

1. General

Yeh website Chawla Machinery dwara operate ki jaati hai, jo Prayagraj, Uttar Pradesh mein based agricultural aur industrial machines (jaise oil expeller, flour mill, diesel generator, electric motor, solar panels) ki manufacturing/dealing ka business karti hai. Website par diya gaya content sirf general information ke purpose se hai.

2. Products & Pricing

• Website par dikhaye gaye product images, specifications aur descriptions sirf reference ke liye hain; actual product features model ke hisaab se vary kar sakte hain
• Prices, availability aur specifications bina prior notice ke change ho sakte hain
• Final price, delivery timeline aur specifications order confirmation ke time hamari team dwara confirm ki jaati hai

3. Orders & Payments

Order placement ke baad, payment terms, advance amount aur balance payment schedule hamari team ke saath mutually decide kiye jaate hain. Order confirmation tabhi final mana jayega jab dono parties written/verbal understanding par pahunch jaayein.

4. Delivery & Installation

Delivery timeline machine type, order quantity aur location ke hisaab se vary karta hai. Hamari team confirmation ke time exact timeline share karti hai. Delivery mein koi bhi delay unforeseen circumstances (jaise transport issues, raw material availability, ya natural events) ki wajah se ho sakta hai, jiske liye Chawla Machinery liable nahi hogi.

5. Warranty & After-Sales Support

Har machine par standard manufacturer warranty di jaati hai, jiski terms product ke hisaab se vary kar sakti hain. Hum apne customers ko 24/7 after-sales support provide karte hain. Warranty misuse, unauthorized repair ya normal wear-and-tear ko cover nahi karti.

6. Custom Machines

Hum customer ki requirement ke hisaab se custom capacity aur configuration wali machines bhi banate hain. Custom orders ke liye specifications, timeline aur pricing separately finalize ki jaati hai aur ek baar confirm hone ke baad usme changes ke liye additional charges lag sakte hain.

7. Intellectual Property

Is website par maujood sabhi content — jaise logo, images, text aur design — Chawla Machinery ki property hai. Bina written permission ke inhe copy, reproduce ya kisi commercial purpose ke liye use nahi kiya ja sakta.

8. Limitation of Liability

Chawla Machinery apni poori koshish karti hai ki website par di gayi jaankari accurate ho, lekin hum kisi bhi error, omission ya website use se hone wale indirect loss ke liye liable nahi honge. Machine ka use manufacturer guidelines ke according karna customer ki responsibility hai.

9. Third-Party Links

Hamari website par WhatsApp, Instagram aur Google Maps jaise third-party links diye gaye hain, jinki apni alag terms aur privacy policies hoti hain. Chawla Machinery in third-party platforms ke content ya practices ke liye responsible nahi hai.

10. Changes to These Terms

Hum in Terms & Conditions ko samay-samay par update kar sakte hain. Koi bhi changes is page par updated date ke saath post kar diye jayenge, isliye humari salah hai ki aap yeh page periodically check karte rahein.

11. Governing Law

Yeh Terms Indian laws ke according govern honge, aur kisi bhi dispute ke case mein Prayagraj, Uttar Pradesh ki courts ka jurisdiction applicable hoga.

12. Contact Us

Agar aapke in Terms & Conditions se related koi bhi sawaal ho, toh aap humse in details par sampark kar sakte hain: